Frequently Asked Question

To open a support ticket with East Carolina Computers, go to the ECC Support Portal and submit a new support request.

What to Include in Your Ticket

• A clear description of the problem.
• The computer, device, or service affected.
• Any error messages you are seeing.
• When the problem started, if known.
• Any recent changes that may be related to the issue.

After You Submit the Request

East Carolina Computers can review the information in your ticket, determine the appropriate next step, and follow up with you as needed.

Open the ECC Support Portal

Use the Support Portal below to create a new support request.