Frequently Asked Question
Do I Need an Appointment for Support?
Last Updated 2 hours ago
Not always. Many support issues can begin with a ticket or phone call, and East Carolina Computers can help determine the best next step.
Depending on the Problem, ECC May
- Handle the issue remotely.
- Ask you to bring the computer in.
- Schedule an on-site visit.
- Arrange another time to continue troubleshooting.
Not Sure What Type of Service You Need?
Open a support ticket first and describe the problem. ECC can review the issue and determine whether remote, in-shop, or on-site service is appropriate.
Open ECC Support PortalPrefer to call? Contact East Carolina Computers at 252-527-0700.