Frequently Asked Question
Can East Carolina Computers Help Me Remotely?
Last Updated 2 hours ago
Yes. Many common computer problems can be diagnosed or repaired remotely without bringing the computer in.
Remote Support May Be Appropriate For
- Software problems.
- Email configuration.
- Slow computer troubleshooting.
- Virus or malware issues.
- Internet and network configuration.
- Application setup and troubleshooting.
Starting a Remote Support Session
If remote support is appropriate, East Carolina Computers will provide instructions for starting a secure support session.
Only start a remote support session when you have requested help from East Carolina Computers or are already working with an ECC technician.