Frequently Asked Question

East Carolina Computers can provide secure remote assistance for many computer problems.

Only start a remote support session when you have requested help from ECC or are already working directly with an ECC technician.

To begin:

• Open the ECC Remote Support download page
• Choose the correct download for your computer
• Run the support application
• Follow the instructions provided by your ECC technician

ECC Remote Support:
https://mesh.eastcarolinacomputers.com/agentinvite?c=Hijw3ARSwQy3GpXNXxcQCiqWgUmWTBH3fjmdRKaqzAcvqLhPmprcCAHK9Q5k$auGNwS6bWxUgaEJHKmEPKAru2Nqmtm@BhHHxzh6ba5zWZtC5cuX7l2NpYRJyGEvc5pTBtlORbrL8NfVJxEwtQuO3MrMoIfDFUVKNecmTfi7GEjvQHR93x1fn0EDHR7Jg7xpTUPmiWA=