Frequently Asked Question
Starting a Remote Support Session
Last Updated about a month ago
East Carolina Computers can provide secure remote assistance for many computer problems.
Before You Begin
Only start a remote support session when you have requested help from ECC or are already working directly with an East Carolina Computers technician.
Start Your Remote Support Session
- Open the ECC Remote Support download page.
- Choose the correct download for your computer.
- Run the support application.
- Follow the instructions provided by your ECC technician.
ECC Remote Support
Use the official ECC Remote Support page below when instructed by your technician.
Open ECC Remote Support