Frequently Asked Question
Choosing the Correct Support Download
Last Updated about a month ago
The ECC Remote Support page provides different download options depending on the computer and operating system you are using.
Windows Computers
In most cases, Windows computers will use the Windows 64-bit support application.
Other Download Options
- Windows 32-bit
- macOS
- Linux
- Other supported systems
If you are not sure which option to choose, ask the East Carolina Computers technician assisting you before downloading anything.
ECC Remote Support
Open the ECC Remote Support page only when instructed by your East Carolina Computers technician.
Open ECC Remote Support