Frequently Asked Question

A slow computer can be caused by many different things, including too many programs running, low disk space, software problems, updates, malware, or aging hardware.

Before contacting support, you can try:

• Restarting the computer
• Closing programs you are not using
• Checking that Windows updates are installed
• Making sure the main drive is not nearly full
• Noting when the slowdown happens

If the computer is still slow, avoid installing “PC cleaner,” “registry cleaner,” or random optimization software.

East Carolina Computers can help determine whether the problem is caused by software, malware, storage, memory, or hardware.