Frequently Asked Question

If you need to change the password for your ECC-hosted email account, use the password-change option provided for your account or contact East Carolina Computers for assistance.

Choose a Strong New Password

• Use a long, unique password.
• Do not reuse a password from another account.
• Avoid names, birthdays, or common words.
• Use a mix of letters, numbers, and symbols when possible.

Update Your Email Programs and Devices

After changing your password, you may need to update the saved password in any email programs or devices that use the account.

If you are unsure how to update the saved password in your email software, contact East Carolina Computers for help.