Frequently Asked Question

Finding Network Information
Last Updated about a month ago

Sometimes East Carolina Computers may ask you for basic network information while troubleshooting a connection problem.

Find Network Information Using Command Prompt

  1. Press Windows key + R.
  2. Type cmd.
  3. Press Enter.
  4. Type ipconfig.
  5. Press Enter.

Information ECC May Ask For

  • IPv4 Address
  • Default Gateway
  • DNS Servers

Wi-Fi Connection

Go to Start → Settings → Network & Internet → Wi-Fi to view information about your wireless connection.

Ethernet Connection

Go to Start → Settings → Network & Internet → Ethernet to view information about your wired connection.

If you are unsure which network information East Carolina Computers needs, contact ECC and we can guide you through the process.

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